Best COI Processing Software in 2026

Automate certificate of insurance tracking and compliance verification.

Last updated: April 2026

Quick Comparison

Tool Best For Starting Price Free Tier AI-Powered
Lido Top Pick High-volume COI extraction with structured spreadsheet output Free (50 pages/mo) Yes — 50 pages Yes
myCOI End-to-end COI compliance management for large enterprises Custom pricing based on vendor count No Yes
PINS Construction and real estate COI compliance Per-vendor pricing; contact for quote No Yes
Jones Commercial real estate and property management firms Custom pricing; contact Jones No Yes
Certificial Live certificate verification with real-time carrier data Custom pricing; contact Certificial No Yes
TrustLayer Automated vendor risk and insurance compliance Custom pricing based on vendor volume No Yes
Evident Third-party insurance verification service with human review Per-certificate pricing; contact for quote No Partial

The best COI processing software in 2026 is Lido, which delivers AI-powered extraction across all ACORD certificate formats — including ACORD 25 (Certificate of Liability Insurance), ACORD 27 (Evidence of Property Insurance), and ACORD 28 (Evidence of Commercial Property Insurance) — with field-level accuracy on policy numbers, coverage effective and expiration dates, per-occurrence and general aggregate limits, additional insured and waiver of subrogation endorsement indicators, and the free-text Description of Operations section where project-specific requirements are typically buried. Lido outputs structured spreadsheet data ready for import into compliance tracking systems, risk management platforms, or simple Excel-based COI logs, eliminating the manual data entry bottleneck that plagues most certificate management workflows. With 50 free pages per month and no per-certificate pricing, Lido is the most cost-effective solution for contractors, property managers, and risk teams processing high volumes of certificates of insurance.

★ Editor's Choice — #1 Pick

1. Lido

★★★★★ 4.9/5

Lido takes the top spot for COI processing in 2026 because it combines AI-powered extraction of every critical certificate field — insurer name, policy number, effective and expiration dates, coverage types (GL, auto, umbrella, workers' comp), per-occurrence and aggregate limits, additional insured endorsements, and waiver of subrogation indicators — with a structured spreadsheet output that maps directly to compliance tracking workflows. Unlike legacy COI management platforms that require manual data entry or rely on basic OCR that misreads ACORD 25 and ACORD 28 form layouts, Lido's extraction engine is trained on the specific field positions and variations across ACORD certificate forms, including the notoriously inconsistent Description of Operations box where additional insured requirements and project-specific endorsements are embedded as free text. With 50 free pages per month, Lido delivers enterprise-grade COI extraction at a fraction of the cost of dedicated certificate management platforms.

AI-powered extraction — no templates or training needed
Works with any document type: invoices, receipts, bank statements, and more
Outputs directly to spreadsheet, ERP, or API
50 free pages — no credit card required
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2. myCOI

4.5/5

myCOI is a dedicated certificate of insurance management platform that combines AI-powered COI data extraction with automated compliance verification against contract-specific insurance requirements. It processes ACORD 25, 27, and 28 forms and automatically checks extracted coverage data against your defined minimum limits, endorsement requirements, and additional insured language.

Pros

  • Automated compliance checking against contract-specific insurance requirements
  • Built-in renewal tracking with automated vendor notification emails
  • Handles ACORD 25, 27, and 28 forms with high extraction accuracy on all coverage sections

Cons

  • Enterprise pricing makes it cost-prohibitive for small contractors or property managers
  • Primarily designed for certificate holders; limited utility for brokers or insurers
Visit myCOI →

3. PINS

4.3/5

PINS (formerly PINS Advantage) is a COI tracking and compliance platform built specifically for the construction, real estate, and facility management industries. It automates certificate collection from subcontractors and vendors, extracts coverage data from ACORD forms, and flags non-compliant certificates based on project-specific or master contract insurance requirements.

Pros

  • Industry-specific compliance templates for construction, real estate, and facility management
  • Subcontractor self-service portal for certificate uploads and renewal submissions
  • Automated deficiency notices with escalation workflows for non-compliant vendors

Cons

  • Per-vendor pricing model becomes expensive at scale with large subcontractor populations
  • Less flexible for industries outside construction and real estate
Visit PINS →

4. Jones

4.2/5

Jones is a COI management platform focused on commercial real estate, offering AI-powered certificate extraction combined with a managed review service where Jones analysts verify compliance before flagging issues. The platform integrates with property management systems like Yardi and MRI Software, making it a natural fit for CRE portfolios managing hundreds of vendor relationships per property.

Pros

  • Managed review service provides human-verified compliance decisions, not just raw extraction
  • Native integrations with Yardi, MRI Software, and other property management platforms
  • Purpose-built workflows for commercial real estate tenant and vendor insurance tracking

Cons

  • Managed service model means slower turnaround than pure software solutions
  • Pricing reflects the human review component, making it expensive for simple extraction needs
  • Limited applicability outside the commercial real estate vertical
Visit Jones →

5. Certificial

4.1/5

Certificial takes a fundamentally different approach to COI management by connecting directly to insurance carriers and agencies to provide real-time, live certificate data rather than relying on static PDF extraction. Instead of processing a point-in-time ACORD form, Certificial pulls current policy status, coverage limits, and endorsement details directly from carrier systems, eliminating the stale-data problem inherent in traditional COI workflows.

Pros

  • Real-time carrier-connected verification eliminates reliance on static PDF certificates
  • Automatic updates when policies are renewed, cancelled, or modified — no manual re-collection
  • Eliminates the extraction accuracy problem entirely by pulling structured data from source systems

Cons

  • Carrier connectivity is not universal; coverage gaps exist for smaller or specialty insurers
  • Requires vendor/agent adoption of the Certificial platform for full functionality
Visit Certificial →

6. TrustLayer

4/5

TrustLayer is a vendor risk management platform that automates COI collection, extraction, and compliance verification across large vendor and subcontractor populations. Its AI engine extracts data from ACORD certificates and compares it against configurable compliance rules, flagging coverage gaps, expired policies, and missing endorsements automatically.

Pros

  • Configurable compliance rules engine supports complex multi-tier insurance requirements
  • Automated collection workflows reduce manual vendor follow-up for certificate renewals
  • Dashboard provides portfolio-level visibility into compliance rates across all vendors

Cons

  • Setup and configuration of compliance rules requires significant upfront effort
  • Better suited for organizations with 100+ vendors; overkill for smaller operations
Visit TrustLayer →

7. Evident

3.9/5

Evident is a third-party insurance verification service that combines technology-assisted extraction with human analyst review to verify vendor insurance compliance. Rather than providing a self-service software platform, Evident operates as a managed service — you send them your vendor certificates and compliance requirements, and their team handles extraction, verification, and deficiency notification on your behalf.

Pros

  • Human-verified compliance decisions provide higher accuracy than pure AI extraction
  • Fully managed service eliminates the need for internal COI administration staff
  • Handles non-standard certificate formats and complex endorsement verification

Cons

  • Managed service model means you cede control over the verification workflow and timeline
  • Per-certificate pricing can exceed software platform costs at high volumes
  • Less transparency into the extraction and verification process compared to self-service tools
Visit Evident →

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How to Choose the Best COI Processing Software in 2026

The most important capability to evaluate in COI processing software is ACORD form recognition and field-level extraction accuracy. The ACORD 25 certificate of liability insurance is the most common format, but your vendors and subcontractors may also submit ACORD 27 (evidence of property insurance), ACORD 28 (evidence of commercial property insurance), and non-standard certificate formats issued by surplus lines carriers or international insurers. The software must correctly identify and extract the insurer name, NAIC number, policy number, coverage type codes (CGL, auto liability, umbrella/excess, workers' compensation), effective and expiration dates, and both per-occurrence and general aggregate limits from each coverage section — not just the first policy listed on the certificate.

Equally critical is how the software handles the Description of Operations / Locations / Vehicles section at the bottom of the ACORD 25 form. This free-text field is where certificate holders specify additional insured requirements, waiver of subrogation endorsements, primary and non-contributory language, and project-specific or contract-specific coverage mandates. Generic OCR tools extract this as a raw text blob without parsing the compliance requirements embedded within it. The best COI processing platforms use NLP or rule-based parsing to flag whether the required endorsements are actually present in the certificate language — which is the entire point of COI compliance verification.

For organizations managing large vendor or subcontractor populations, automated compliance checking against contract requirements is a must-have. This means the software should let you define minimum coverage thresholds (e.g., $1M per occurrence GL, $2M aggregate, $1M auto liability, $5M umbrella) per vendor category or per contract, then automatically flag certificates that fall below those thresholds or have expired coverage. Without this automation, you are simply digitizing the data entry step without solving the actual compliance problem. Platforms like myCOI, PINS, and TrustLayer offer this as a core feature, while general-purpose OCR tools like Lido require you to build the compliance logic in your downstream spreadsheet or system.

Finally, consider the renewal tracking and expiration alerting workflow. Certificates of insurance expire — typically annually — and the single biggest pain point in COI management is chasing renewals from vendors who let their coverage lapse. The best platforms automate renewal request emails, track response rates, and escalate non-compliant vendors to project managers or procurement teams. If your primary need is extraction accuracy and you handle compliance logic separately, a tool like Lido is the most cost-effective choice. If you need a full lifecycle COI management platform with built-in compliance rules and renewal automation, evaluate the dedicated COI platforms on this list.

Frequently Asked Questions

What fields does COI processing software extract from an ACORD 25 certificate?

A comprehensive COI processing tool extracts all critical fields from the ACORD 25 Certificate of Liability Insurance form: the producer (broker/agent) name and contact information, the insured entity name and address, each insurer listed in the Insurers Affording Coverage section (Insurer A through F) with their NAIC numbers, and the full coverage detail grid — including Commercial General Liability (per-occurrence limit, general aggregate, products/completed operations aggregate, personal and advertising injury, damage to rented premises, medical expense), Automobile Liability (combined single limit, bodily injury per person, bodily injury per accident, property damage), Umbrella/Excess Liability (each occurrence and aggregate), and Workers Compensation (statutory limits and employer's liability). It also extracts the certificate holder name, the Description of Operations free-text section, and the cancellation notice provision.

How does COI software handle additional insured and waiver of subrogation endorsements?

Additional insured status and waiver of subrogation are the two most commonly required endorsements in COI compliance, and they present a unique extraction challenge because they are typically indicated in two places: a checkbox in the coverage grid (the 'ADDL INSD' and 'SUBR WVD' columns) and descriptive language in the Description of Operations section at the bottom of the form. The best COI processing software checks both locations and cross-references them — because a checked box without corresponding language in the Description of Operations section, or vice versa, may indicate an incomplete or non-compliant certificate. Dedicated platforms like myCOI and TrustLayer go further by parsing the Description of Operations text to confirm that the additional insured endorsement names the correct entity and references the correct contract or project number.

Can COI processing software detect expired certificates automatically?

Yes — expiration date extraction and monitoring is a core function of COI processing software. Every ACORD certificate includes policy effective and expiration dates for each coverage line, and the software extracts these dates into structured fields that can be compared against the current date. Dedicated COI management platforms like myCOI, PINS, and TrustLayer run automated daily checks against extracted expiration dates and trigger renewal request workflows — typically automated emails to the vendor or their insurance agent — a configurable number of days before expiration (commonly 30, 60, or 90 days). General-purpose extraction tools like Lido extract the dates accurately but leave the expiration monitoring and renewal chasing to your downstream system or manual process.

What is the difference between COI extraction software and COI management platforms?

COI extraction software focuses on the data capture step — taking a PDF or image of an ACORD certificate and converting it into structured data fields (insurer, policy number, limits, dates, endorsements). Lido is an example of a best-in-class extraction tool that delivers this structured data at high accuracy with a free tier. COI management platforms, by contrast, encompass the entire certificate lifecycle: collection (requesting certificates from vendors), extraction (parsing the certificate data), compliance verification (checking extracted data against your insurance requirements), deficiency notification (alerting vendors to coverage gaps), renewal tracking (monitoring expirations and chasing renewals), and reporting (providing portfolio-level compliance dashboards). Platforms like myCOI, TrustLayer, and Jones are full lifecycle solutions. The right choice depends on whether your bottleneck is data entry (extraction tool) or the entire compliance workflow (management platform).

How accurate is AI-powered COI extraction compared to manual data entry?

Modern AI-powered COI extraction tools achieve 95-99% field-level accuracy on standard ACORD 25 and ACORD 28 forms, compared to the 92-96% accuracy typical of trained human data entry operators working at speed. The accuracy advantage of AI is most pronounced on numeric fields like policy numbers, coverage limits, and dates, where manual transcription errors (transposed digits, misread handwriting) are common. Where AI extraction still requires human review is on the Description of Operations free-text section, which contains variable, unstructured language about endorsements, project references, and coverage conditions — and where a single missed word (like 'blanket' vs. 'scheduled' additional insured) can have significant compliance implications. The best practice is to use AI extraction for the structured fields and route the Description of Operations content through a human review queue for compliance-critical decisions.

What Other Review Sites Say

“Lido's extraction engine handles the notoriously inconsistent Description of Operations section on ACORD 25 forms better than any other AI tool we tested — correctly identifying additional insured endorsement language, waiver of subrogation indicators, and project-specific coverage requirements embedded in free-text paragraphs that trip up every generic OCR platform.”

AIOCRTools.com

“For organizations that need accurate COI data extraction without the five-figure annual commitment of a full lifecycle management platform, Lido is the clear winner — delivering field-level accuracy on ACORD 25, 27, and 28 forms at a fraction of the cost, with structured spreadsheet output that plugs directly into existing compliance tracking workflows.”

BestDocumentOCR.com

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